Customer Support Officer (with Italian and English languages)
Вакансия № 12910323 в населенном пункте (городе) Новосибирск, Россия от компании "IQ Option" на сайте Электронный Центр Занятости Населения (ЦЗН) Новосибирска.
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| Логотип (торговая марка, бренд, эмблема, внешний вид здания или внутренний интерьер офиса): |  |
Репутация компании "IQ Option" в отзывах работников:
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Обязательное требование к опыту работы искомого сотрудника: не требуется.
График работы: сменный график.
Тип занятости: полная занятость.
Вакансия № 12910323 добавлена в базу данных: Вторник, 23 сентября 2025 года.
Дата обновления этого объявления: Воскресенье, 28 сентября 2025 года.
| Рейтинг вакансии: 5,07 из 100 баллов |
Работодатель может предложить примерно следующую оплату труда: от 50000 до 79000 руб. на вакантной должности "Customer Support Officer (with Italian and English languages)".
IQ Option is an international fintech company that supports the trading platform of the same name. Thanks to us, millions of people can easily discover the world of trading and experience the whole spectrum of bright emotions.
Our company includes now the overall amount of 200 employees who work in offices in St. Petersburg and Limassol (Cyprus). The IQ Option team is engaged in promoting the platform in the B2C segment and includes specialists of customer service, marketing, affiliate program managers, antifraud, billing, and dealing.
re looking for specialist to remote work, office position
What is the Customer Support Department in IQ Option?
This is a large, professional team of Customer Support Specialists. We speak 11 languages and work 24/7 ??to help our users from all over the world understand all the peculiarities of trading. We work 2/2 day/night schedule (it means that you work one day shift (10.00 - 22.00 (Moscow time), then you have 24 hours break, after that night shift (22.00 - 10.00), then 2 days-off).
Our main channel of communication is chats. Less clients contact us via calls and e-mails. It happens really often that our regular customers write to us just to find out how is it going, or which movie to watch in the evening, so your work will be different every day :)
Who is a Customer Support officer?
- He writes and speaks foreign languages fluently (English + Italian);
- He is so fluent in the product that the customer understands it perfectly (and we will always help with this: we have a knowledge base, an established system of continuous learning and test devices with a platform installed on them for the most individual approach to the client);
- The Customer Care Specialist is able to determine the need of the client and find a solution that suits him;
- Our specialists are individuals, not robots! We do not have scripts, each operator communicates with the client on his own behalf and in his own manner, and we always note the original approach to work;
- Customer Care agent is not afraid of difficulties and high load. We are intense in everything - in work and in rest!
Why should you meet us at the interview?
- You are always attracted to travelling and you understand that you love to communicate with foreigners;
- Your colleagues will be people from different countries: Brazil, India, Pakistan, Costa Rica, Mexico and Indonesia, and customers from all over the world;
- You are tired of getting paid in an envelope and started to think about your future.
Send us your resume, we will be happy to know more about you!
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